I prepare for a free ice cube corner in a free laundry corner (washing machine, dryer, soap powder), the odd number floor in each floor in each floor, south hall (south tower) in A Main Building (main tower).
What is Q ice cube?
It is A ice machine. As for the main tower, the south tower has preparation in the odd number floor in all guest room floors. Please use it freely.
Can you send baggage before departure from Q?
I take the baggage which you sent A to until arrival carefully. In the case of shipment, please send it to the baggage to the front desk after filling out "a reservation representative name" "check-in day".
16-45, Oge, Narutochotosadomariura, Naruto-shi, Tokushima (TEL088-687-2580)
The aoaonarutorizoto front is addressed
Is there the rental of the Q wheelchair?
I prepare with A for free. Please refer beforehand.
What kind of service is Q Club Savvy?
It is premium service to prepare it for a guest more than a stay for 2 days (some periods stay for 3 days) at our A hotel.
You can use lunch and coffee, a fishing pond staying in free at the time of check-in when you have you show a card to present.
※It may become out of Club Savvy object by a trip product. Please confirm it beforehand.
When is Q day before holiday?
It is the day before of A Saturday and the holiday.
When is time for Q check-in and check-out?
As for A check-in, 15:00, check-out is 11:00.
On a check-in day, you can use facilities (hot spring, beach) from 12:00.
On a check-out day, you can use facilities (hot spring, beach) until 15:00.
Can I leave baggage even after check-out before Q check-in?
There is A and takes it in exchange for a stub at a bell counter.
Till when is the reservation of the Q day return plan possible?
Please make a reservation by 17:00 on the day before A.
Can I reserve the plan of the Q homepage on the telephone?
I cannot accept the accommodation plan of the A homepage on the telephone. I show around the plan for exclusive use of the telephone.
I want to cancel a reservation under the influence of Q typhoon, how do a method and the rate of the cancellation turn out?
When means of transportation (an express bus or plane) are suspended under the influence of A typhoon, I exempt a cancellation rate. You can have you call directly to a hotel, but, in the case of a reservation that you go through a travel agency, please connect with the travel agency which had you apply.
When I want to cancel the HP of the Q hotel and the reservation from any thing other than the telephone, where should I contact?
I would like a procedure from a travel agency window and the Internet site where A you had you apply.
Can you use a bed and the baby cot in the Q Japanese-style room?
I cannot prepare a bed and a baby cot for A Japanese-style room. I accept preparation for baby futon in child business.
Can I reserve the restaurant before departure from Q?
I heard A. I prepare a regional cuisine buffet, French food, char-grilling, four restaurants of Japanese banquet dishes. On the day I recommend a reservation as soon as possible as I may be crowded.
I heard it in [restaurant reservation 088-687-2913].
Is there the kids menu in the Q restaurant?
I carry out "the kids meal freelance" that the dinner to a preschool customer becomes free by A regional cuisine buffet "Aya" and char-grilled restaurant "sea breeze".
In addition, there is the menu (pay) for the child in each restaurant, too. You feel free to contact us, and please attach it.
The preschool child can use breakfast free
Is there the Q dress code?
There is not A in particular. It is available with casual wear. But a yukata, the visit with slippers have you decline in the four season.
Is the Q restaurant non-smoking?
It becomes the restaurant smoking cessation of all A.
Is there the restaurant with the Q age limit? In addition, please tell me about handling of the baby food.
There is not the restaurant with the A age limit in particular.
In addition, I sell a baby food in a market.
Is there the restaurant where Q food allergy can support?
I accept consultation in the restaurant of all A.
For the security of the customer, I do a prior meeting and the consultation about allergy.
Restaurant reservation 088-687-2913
Is there the available restaurant with Q stroller, a wheelchair?
It is available at the restaurant of all A.
There is the place to cause inconvenience on stairs, but as the staff helps you, you feel free to contact us, and please touch it. In addition, I prepare for a chair, tableware, the coloring for the child at all restaurants, and the person with the child can enjoy a meal in peace, too.
Where is the restaurant which Q breakfast is available to?
There are A restaurant two places which can eat all year breakfast.
Buffet 6:30-10:00 mainly on the "Aya" (main tower the second floor) Japanese food
Buffet 7:00-10:00 of the "terasukafeoge" (main tower the first floor) soup salad sandwich
※But oge may stop by number of people to stay.
The following restaurant is available by limitation (the moon/water/gold/day) elsewhere on a day, too.
Egg dishes and salad of the chef feelings using ingredients of "four season" (main tower the eighth floor) Awa, premium breakfast 7:00-9:30 of the bakery hot from the oven
※An additional charge of 1,000 yen is necessary only for breakfast of "the four season" except an exclusive accommodation plan, a customer of kurabusabi (consecutive stay).
※As there is not the meal ticket in the morning, come to the direct restaurant.
※There is not the need of the reservation, but may have to wait when I am crowded. Thank you for your understanding beforehand
※For Golden Week, I may prepare breakfast at the time of the high operation such as the summer vacation in a banquet room.
Where is the restaurant which Q lunch is available to?
There are A restaurant two places which can eat all year lunch.
Some 11:30 - 12:50/two copies 13:10-14:30 that "Aya" (main tower the second floor) cooking buffet Awa is absorbed in
※Of part, two copies enter, and is a substitute system.
※A rate is different from a day by time.
※As I am crowded, I recommend the reservation of the seat.
"terasukafeoge" (main tower the first floor) a la carte lunch menu 11:00-18:00
※A menu to be able to eat by time changes.
※I do not make the reservation.
On Saturday, Sundays and holidays, the following restaurant is available elsewhere, too.
"Four season" (main tower the eighth floor) French buffet 11:30-15:00
※A menu to be able to eat by time changes.
※The main dish has you choose meat dishes, fish dishes, one of the vegetable dishes, and others, soup, salad, hors d'oeuvres, the dessert prepare in a buffet.
When you want to celebrate Q memorial day, what kind of thing can you do?
To the customer who had you report within three days before staying including the longevity celebration on a wedding anniversary on A birthday, cakes prepare according to celebrations each at a place of the dinner.
Is there the time that it is easy to take advantage of of the Q hot spring?
I am very popular, and the natural hot spring to enjoy while looking at the A sea may become full depending on the staying situation and time including the summer vacation.
It varies according to a season and every day, but shows around the example in time to be crowded and the time that it is easy to relatively take advantage of.
Please inflect as an indication in case of the use.
Normal business hours
The first-floor outdoor bath: 5:00 - 10:30/15:00-24:00
4 second Monday is 5:00 - 10:30/12:00-24:00
A fine view bath on the eighth floor: 6:00 - 9:30/12:00-24:00
4 second Monday is 6:00 - 9:30/15:00-24:00
I hang the outdoor bath in the evening and may be crowded very much that there is much one where a hot spring is used and comes after having fully played in a beach.
You become easy to use the one where the early dinner was reserved when taken a bath after the meal.
In addition, there is relatively little that a hot spring is used in the one with the small child and becomes easy to use a fine view bath in particular in the morning.
◆Season except the summer vacation
The situation varies according to days, but a lot of one that is relatively used before just before the dinner and going to bed becomes easy to relatively use it just after check-in start again in dinner time.
As it is crowded in 6:00-7:00 very much in the morning, a person using it after breakfast can relax comfortably.
Do you come by return bathing on Q day?
The A hot spring becomes for exclusive use of a hotel guest. The one-day use by the plan with some lunches becomes the possibility (advance reservations system).
I prepare a yukata (22.214.171.124cm), the slippers (18cm, 22cm) for the A child.
Please order it at the time of check-in.
Are there the rentals such as Q stroller, the bed guard?
I prepare for A stroller (three/free of charge), bed guard (free), crib (1,100 yen a day), extra bed 3,300 yen (tax-included) a day.
Because a number includes a limit, please contact me early when you wish to use it.
※The size of the crib: When I am caught until 125cm in height X 75cm in width, 80cm in height of the gate, limit 10 kg in weight age limit 1 year old and can leave, it is not available.
※As the stroller is limited in number, please make a reservation beforehand.
Would you sterilize the Q nursing bottle?
I wash A boiling. Please order it to the staff on the use.
Do you sell a baby article at the Q hotel?
I sell diapers in A main the first floor of the tower "market place".
Is there the hospital including the pediatrics around Q?
There is a general hospital of the correspondence by A car for pediatric hospital and 24 hours to about 15-30 minutes.
Please order it to the front staff.
<synthesis, emergency hospital>
Whirlpool Hospital 088-683-0011 (a car than Naruto-shi/hotel about 20 minutes)
Is there the milk for the Q baby in the stand?
There is not the handling at the A stand. Please bring the milk using usual times.
When is the Q "Awa Folk Dance live" performed publicly?
Every A starts the Awa Folk Dance live of about 30 minutes at 20:40 on a day. You dance a man of the genuine musical accompaniment with instruments and force dance, and please enjoy a splendid woman dance relaxedly. (free)
It is the experience-based program of the prepared hotel to be able to enjoy A resort stay more. You can enjoy it in the beach including the experience made with a fishing pond and cruising, a fair, a taimeshi classroom and a dried fish. I prepare the menu which a small child can use.
Is there the rental of towel in Q beach and the pool?
I rent one piece of one to a staying guest free at A pool counter.
Is there the Q shower & locker room?
I prepare a shower and a locker room for the A beach.
In addition, I prepare a locker (100 yen) for each locker room.
The period of use of Q pool and the beach?
A outdoor pool from April 28, 2017 to May 7, from June 17 to September 10
Beach from June 17, 2017 to September 10
Can the child doing Q diaper play a beach and a pool?
In A private beach and the pool, you can enjoy a swimsuit after wearing from the diaper which can swim.
In addition, "the diaper which can swim" has the handling in our hotel inner "market place".
Market place (7:30-22:00)
Is there the Malin menu which is recommended to Q child?
You can enjoy the menu of most of A, but there is the menu with height restrictions partly, too.
Is there the rental of the Q swimsuit?
There is not the A rental. I sell it in main tower 1F original shop.
Are aoaobichi and Malin menu available to other than Q hotel guest, too?
A facilities fee is necessary. If there is a space, the Malin menu can participate in pay separately. But the pool becomes for exclusive use of a hotel guest.
※As for the summer, a beach, the pool become for exclusive use of a hotel guest for 2,021 years. (as for the sea bathing plan, available a beach)
Is there the parking lot for the Q person with a physical disability?
I secure the space for three near the A front entrance.
Is there the place (the place where a logo becomes available) where is recommended to the taking a ceremonial photograph at the Q hotel?
A hotel shop front or the Saint ceraFick church garden, poolside are recommended.
Are the Q fireworks done?
The A fireworks are done in a beach. I would like fun mine, disposal of the fire, clearing of the garbage by all means in the time when it is not annoyed by the neighborhood.
Is there the place that can buy a souvenir of Q Tokushima?
In A market place, an original shop, I have it from food (special product, cake, artefact) to a traditional craft (indigo dyeing, Otani ware) whether it is full of variety.
Is there the shade in the Q pool? In addition, is the carry-on of a parasol and the tent possible?
There is A pergola, but there is not the big shade. As there is an attached parasol, please use it. (first-come-first-served basis) please refrain from the carry-on of a parasol and the tent of the customer bringing.
Is there the Wi-Fi environment in Q building?
In A lobby, a room, it is available by free access.
Are cruising and Malin menu available in Q outpatient department?
It is available, but, as for the summer season, A needs the facilities fee for use (of 3240 yen per person) other than the rate of the activity. In addition, please note that the pool becomes the use only for guests.
※The beach use of the summer becomes for exclusive use of a staying guest for 2,021 years. (as for the sea bathing plan, available a beach)
Which Q room is the delivery of the ashtray possible in?
All A guest rooms, all the public including the restaurant are non-smoking. As the smoking leaves the main tower front entrance and leaves the left hand, the south tower entrance and prepares for a bench and an ashtray on the right hand, please use it.
Can the Q work experience be reserved on the telephone?
I did not hear the advance reservations over the A telephone. I make a reservation at a navigator desk (9:00-17:00) on a first-come-first-served basis after the arrival. Please order it at the front desk in the time when a navigator desk closes it.
Although A is disappointing, there is not it in the hall. I show around the convenience store in the place of about ten minutes by car.
Can I borrow a rent-a-car at Q hotel?
I am not doing A reservation, the arrangement, but guide the nearest Toyota Renta lease.
How do you go to Q Otsuka Museum of Art, Uzunomichi?
Distance of 1.3km includes the A Museum to the north while seeing the sea on the right hand from a hotel.
Taxi 650 yen/one (three minutes)
Route bus 110 yen for adults (three minutes)
Rent-a-bicycle about eight minutes
About 20-minute walk
Uzunomichi is in Naruto Park. It is in distance of about 2.5km from a hotel.
Taxi 1,050 yen/one (six minutes)
Route bus 120 yen for adults (nine minutes)
Where will pickup and drop-off to Q hotel come to pick him up to?
It is A nearest JR station, an express bus terminal, an airport. There is a free shuttle bus.
※Until three days ago need advanced reservations.
Are there pickup and drop-off when I parked in the Q third parking lot?
As you do A pickup and drop-off at any time, please order the bell staff.
Is there the fishing spot near Q?
Other than the fishing pond of the A hotel private beach, there is a fishing spot in a nose and Aboshi of Yagi, around port of Kameura sightseeing. You can enjoy a lot of from sabiki fishing to throwing fishing. In addition, there is the raft change floating in fishing on a boat and Uchinoumi that I charter the fishing boat "whirling current-maru" of the hotel possession.
Does business to send Q baggage include the boxes such as the corrugated cardboard?
I sell it in A market place. Please purchase it after checking in a rate varying according to size.
Please tell me the rate payment method of the express bus from Q Kobe, Namba.
The customer of the use, please pay the difference at the time of check-out by express bus of the A hotel going straight.
I reserved the Q express bus in Namba, but may I take it from Kobe?
A is possible, but please let a hotel know beforehand by all means when a ride place change is decided.
Can you see the Q Dharma morning sun?
I can see the morning sun from the A hotel guest room, but am not the Dharma morning sun. If a condition is set by a day, the east sea can see the Dharma morning sun at the coast of South Tokushima until from November to the end of February.
What kind of car is Q courtesy car?
There are A limousine, a wagon type, a microbus. I prepare a car to the number of people and a plan.
Please tell me a privilege and the enrollment method of the Q HPD member.
It is a new member program for customers that a hotel, the inn which A HPD Corporation and group companies run is used. I abolish former HPD golden club and start as a membership system to send the stay that a customer is further satisfied with from April, 2020.
What will the Q HPD reword be different from HPD golden club in?
The new program called the HPD reword is started by the customer that A hotel, an inn is used to send further satisfaction. As you develop the unprecedented program including the point system that enlarged the coverage and the member-limited privilege sequentially, you have you enroll at by all means this opportunity, and please obtain a more significant stay.
In addition, with this membership system start, I release the exclusive application. I can easily enjoy a member merit by closeness more if I use this application.
Where are membership and the point of the Q HPD reword available?
It is available at seven accommodations more than aoaonarutorizoto which A HPD Corporation runs, renaissance resort Okinawa, here garden resort Okinawa, lucky sign CAREN, string and lucky sign bower, lucky sign yamanaka, Kagari Kisshotei. It becomes the applications from the official site to the room reservation, but the range that I can use in the future including a restaurant and the activity is going to spread out now.
What kind of merit is there when I enroll in Q HPD reword?
Making a reservation from each A accommodations official site is given a point depending on an amount of money. The point that I saved is available for a discount point at the time of the reservation of the next stay. In addition, the member of HPD reword-limited accommodation plan and privilege prepare, too. Enrollment fee, the annual fee is free, too.
How can Q enroll?
I can enroll immediately if you can input an item more necessary than the homepage of each A accommodation or the enrollment page of the new member of the HPD REWARD application. I use an e-mail address and any password for login after the enrollment.
I have already enrolled in Q HPD golden club. Is it necessary to join HPD reword newly, and to go through the procedure?
The A HPD golden club was finished in March, 2020. Therefore it is necessary to have the enrollment procedure make HPD reword newly. I issue the use ticket in the effective hall until March, 2021 by March, 2020 whether you have a room reservation until March, 2020 use the acquired point in HPD golden club when there is not the use of the staying. Please refer for the HPD golden club with the zan point by the end of March, 2020.
Does it cost to enroll in Q HPD reword?
The expense does not have to receive A membership benefit at all separately.
Is there the Q member card?
There is not A. If there are any an e-mail address and passwords, I can confirm member information anytime.
What should I do to be reserved at Q member rate?
Toward the A HPD reword member, I will tell you about the accommodation plan for exclusive use of the member regularly. As the accommodation plan that the rate for exclusive use of the member was applied to is displayed when I have you log in by the password for the campaign, please make a reservation.
How many days is the reservation using the Q membership benefit possible for?
It varies according to A accommodation plans. Please confirm a reservation page.
Which rate is it that is for the Q point?
A room reservation from the official site of each A accommodation or official application applies.
The point acquisition range is going to spread in the future.
How do you know the number of Q possession points?
When A logs in, the number of the possession points of the present is displayed.
Is there the expiration date at the Q point?
It is effective after the A acquisition for three years.
How long does it take before Q point is added to an account?
It may take A up to seven days. Please contact 088-687-2580 if not added even if it is past the period.
The point that I got by the stay of the Q past was not added. What should I do?
As I perform A investigation, a registrant, please contact each hotel.
In addition, before the point addition, forgive that it may take approximately 7 days very much after the check-out.
What should I do to make a reservation using a point for Q family and a friend?
You input the information of the person who is member and the number of the points that want to be used, and, in the application for A reservation screen, please input information of family and friend into a hotel guest information column in a column of the subscriber information.
What should I do to be reserved at Q member rate?
Only to the A HPD reword member, I may send the announcement of accommodation plan for exclusive use of the member by a direct mail. As the accommodation plan that the rate for exclusive use of the member was applied to is displayed when I have you log in by ID, the password for the campaign, please make a reservation from that place.
For a reservation of the Q respectiveness, can you win the points?
The A point is added to a reservation representative. When it is reserved the representative plural number guest room, only the representative is given a point depending on the use guest room minute.
When Q account registrant makes an appointment with another person and pays the price, does an account registrant come by point acquisition?
I come in A.
The account of the person who made a reservation is given a point. When they stayed and pay the hotel charges, grant eligible people of the point are the people who made a reservation.
Which carrying does the Q formula application support?
It supports A Android and iOS.
The correspondence OS is Android (more than 6.0), iOS (more than 11.0).
Are the specifications of the application of iPhone same as Q Android?
There is the part with different A designs, too, but the function is identical.
Is the downloading of the Q application charged?
A is free.
Does Q need the sign-in to use it?
A sign-in is necessary.
What kind of Q application is it?
I can confirm the advantageous information such as the event promotion of an A acquisition point and each facility, the privilege for exclusive use of the HPD reword member.
What is the weather around the Q hotel?
I link to association of A Japan weather tenki.jp. The weather forecast of Hotel inn area is browsable. Please use it during the preparations for itinerary and trip, a trip.
When Q application does not start, what should I do?
You delete the A application once, and please download it again. In addition, please confirm whether the correspondence OS fits.